Commitment to Privacy and Security: Flaxfield Linen is dedicated to ensuring your privacy and security. Any information provided by you while using the Flaxfield Linen website or through our communications, including SMS, is protected and used in accordance with our comprehensive privacy and security policies.

Information We Collect:

  • Name: To address you correctly.
  • Email Address: For sending order confirmations, sales offers, etc.
  • Billing Address: For validating your card during purchases.
  • Delivery Address: To deliver your products accurately.
  • Telephone Number: To contact you for any order-related issues.
  • Credit Card Details: Processed securely for order transactions via our merchant facilities.

Use of Collected Information: The information we gather is crucial to understanding your needs and enhancing our service. It's used for:

  • Processing and managing your orders.
  • Sending updates about new arrivals, sale events, and other relevant offers via email.
  • Improving our products and services.

Personal Information Protection: Your personal information is sacred to us. We promise not to lease, distribute, or sell your personal data to third parties unless we have your explicit consent or are legally obligated to do so.

Security Measures: Our commitment to your information's security is unwavering. We have implemented robust physical, electronic, and managerial procedures to prevent unauthorized access or disclosure and to safeguard the information we collect online. This includes, but is not limited to:

  • Secure server encryption for all online transactions.
  • Regular security audits and updates to our digital platforms.
  • Strict data access controls within our organization.

SMS Communications: For SMS subscribers, we adhere to a strict privacy policy:

  • We collect minimal information necessary for effective communication.
  • SMS messages will only be sent to users who have opted in.
  • Users can easily opt out of SMS communications at any time.

Changes and Updates: This Privacy and Security Policy is subject to change. We will notify our customers of any significant updates through our website or via direct communication.

Contact Us: For more information or any queries regarding our Privacy and Security Policy, please email us at

Your Rights: You have the right to access, correct, or delete your personal information held by us. Please contact us for assistance with any such requests.